NERLATHEN Money Back Guarantee Policy

At NERLATHEN, we pride ourselves on delivering exceptional products and services. We are confident that our offerings will meet your expectations. However, if you are not completely satisfied with your purchase, we offer a straightforward money-back guarantee to ensure your peace of mind.

Eligibility for Refund

• Your refund request must be submitted within 30 days of the purchase date.
• The product must be in its original condition, with no signs of damage or misuse.
• All original packaging and accessories must be returned along with the product.
• Proof of purchase from NERLATHEN is required to process the refund.

Non-Refundable Items

Please note that certain items are exempt from being returned and refunded, including:

• Gift cards
• Downloadable software products
• Services that have already been rendered or used

Procedure for Requesting a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] or call us at (555) 123-4567.
2. Provide your order number, details of the product, and the reason for the return.
3. Our team will guide you through the process and provide you with the necessary instructions for returning the item.
4. Once we receive the returned product and verify its condition, we will process your refund to the original payment method within 7 business days.

Contact Information

If you have any questions regarding our money-back guarantee, feel free to reach out to us at:

This policy is subject to change at the discretion of NERLATHEN. Please review this policy periodically for any updates.